Privacy Policy

Last updated: January 30, 2026

1. Introduction

Slipwire ("we", "us") operates slipwire.dev. This policy explains what data we collect, how we use it, and what stays on your hardware. Short version: your business data never leaves your servers.

2. Data We Collect

Account Data

Email address
Name (optional)
Company/organization name (optional)
Password (hashed — we never store it in plain text)

Billing Data

Payment processing is handled by Stripe. We do not store your credit card number or bank details.

Usage Data

Site metadata (names, configuration)
Agent heartbeats (online/offline status)
Resource metrics (CPU, memory, disk usage from your servers)
App deployment status

What We Do NOT Collect

Files stored in your applications
Passwords stored in your vaults
Any customer/end-user business data
Contents of applications running on your hardware

Your business data stays on your hardware. We are a control plane only.

3. How We Use Data

To provide and operate the service
To process billing
To send service-related emails (not marketing spam)
To improve the product
To respond to support requests

4. Data Sharing

We don't sell your data. Third-party services we use:

Stripe — payment processing
Tailscale — secure networking between your sites

We may disclose information if required by law or to protect our rights.

5. Data Retention

Account data is retained while your account is active. We'll delete your data upon request after account closure. Some data may be retained for legal or accounting purposes as required by law.

6. Cookies

We use cookies for authentication and session management. That's it. No third-party tracking cookies. No ad tech.

7. Security

All data is encrypted in transit via HTTPS. Passwords are hashed. We follow reasonable security practices to protect your information. No system is 100% secure, but we take it seriously.

8. Your Rights

You can:

Request access to the data we hold about you
Request deletion of your account and associated data
Export your data

9. GDPR

If you're in the EU, you have additional rights under the General Data Protection Regulation, including the right to access, rectification, erasure, and data portability. Contact us to exercise these rights. Note that Slipwire processes minimal personal data — your business data stays on your own hardware.

10. Children

Slipwire is not intended for use by anyone under 18. We don't knowingly collect data from children.

11. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated date. Material changes will be communicated via email.

12. Contact

Questions about this policy? Email us at hello@slipwire.dev.